印孚瑟斯（Infosys）：2021技能差距和灵活的劳动力报告：银行在大流行后面临的挑战（英文版）

Efforts to bring employees back tothe offce have preoccupied somebank executives since last year -longbefore vaccines were even available.1Now, as institutions fnalize theirworkplace plans, they must also lookat how their workforce needs to evolvepost-pandemic and how to close apotential skills gap.

Firms are trying to manage sometimesconflicting dynamics in this new world:retention versus cost optimization.Financial institutions have increasedsalaries to avoid a sudden anddevastating l