Talkdesk：2024年遵守数字运营韧性法的导航白皮书（英文版）

The Digital Operational Resilience Act (DORA) is a European Union (EU)-wideregulatory framework aimed at enhancing the digital operational resilienceof financial service institutions (FSls) operating within the EU. it ensuresthat these entities can withstand, respond to, and recover from all types ofInformation and Communication Technologies (lCT)-related disruptionsand threats. DORA applies to a wide range of financial entities that haveoperations within the EU, as well as lCT third-party se