DESKLESS：2024年临时工报告（英文版）

Uncertainty, reactive decisions and crisis management—these were the dominant themes when we last explored the state of the frontline in 2022. The pandemic’s impact on the workplace was still acute and frontline teams were in the thick of it, navigating unprecedented challenges. Frontline work has always been hard—while the pandemic didn’t create the situation, it intensified what already wasn’t working. As a result of two years of instability and chaos, 49% of managers felt burned-out