SymphonyAI：2024年变革性人工智能研究报告：增效减排——零售转型战略路线图（英文版）

AI is transforming retail, driving the industry towards unified commerce and sustainable practices. Unified commerce integrates all retail channels into a seamless platform, providing a consistent experience across consumer and retailer touchpoints. AI technologies cleanse, consolidate, and analyse data, generating actionable insights to optimise operations. As digital transformation progresses, generative AI and predictive analytics will help retailers anticipate needs at every stage of the cus