Aquant：2025年现场服务基准报告：适应当下方能引领未来（英文版）

Field service is undergoing a seismic shift as the industry grapples with challenges and unprecedented opportunities. In 2025, service leaders face the dual pressures of soaring customer expectations and the increasing complexity of machinery. Compounding these challenges is the skilled labor crisis—an aging workforce and a shrinking pool of qualified technicians are creating a widening Service Expertise Gap™. But the story isn’t all about challenges; it’s also about transformation. AI techno