Workday:大流行时期的杂货报告(英文版).pdf |
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When word of the pandemic first broke in the U.S., consumers responded with a massive surge in foot traffic in stores and web traffic on e-commerce sites. A hoarding mentality took over, and the main targets were toilet paper, disinfectant wipes, frozen pizzas, and yeast. At the same time, retailers were faced with new concepts like social distancing and wearing masks, cleaning surfaces and carts multiple times a day, and re-allocating labor resources from departments like deli and pr
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