Saleforce：2024年首席信息官（CIO）的AI困境报告（英文版）

Employees are tuming to unsanctioned tools as their organizationsand cautious CiOs leave their Al strategy undefned. While CIOsrecognize that the Al revolution is just beginning, their line of businesspartners view themselves as further down the adoption path.Evidence points to a trend of "shadow Al"adoption of consumer.grade tools - unsanctioned or adhoc generative Al use that mayintroduce security threats or adverse business impacts. Some ClOsare struggling to control the govemanc