ADB亚洲开发银行：管理申诉：良好做法说明（英文版）

We designed this document to help you follow the Asian Development Bank (ADB) environmental and social policies. You will find guidelines here on how to design and implement effective, project-specific grievance resolution processes. This guidance relies on open and transparent engagement with all stakeholders to manage and minimize project risks, maximize opportunities for project-affected persons (PAPs), and ensure informed decision-making throughout a project cycle