Bizrate Insights：2024年消费者对AI的认知及其对电商领域的影响调研报告（英文版）

• Can AI live up to the hype and become online retail’s savior? Are online shoppers seeing more sophisticated and relevant shopping experiences because of AI? • Artificial Intelligence is having a real moment and one thing is for certain: it’s impacting customer experiences and shifting their perceptions. • But just how much? When we surveyed 1,458 online shoppers, their answers revealed that this blossoming technology still remains ahead of consumer adoption. • Essentially, online buyers are