Sprinklr：2021年Sprinklr+Microsoft：大规模提供人性化服务报告（英文版）

Sprinklr’s Unified-CXM platform gives you everything you need to unify the customer journey. It will help you to: • Understand and improve on every interaction • Reach, engage, and serve your customers • Gain an edge in a competitive marketplace From siloed CRM to Unified-CXM 2001 2011 2021 You may have point solutions in place to achieve these aims. They may work in isolation. But when connected, your data is worth much more than the sum of its parts