监狱改革基金会：2025年更新和重启-疫情后英格兰和威尔士的监狱数字化报告（英文版）

Most prisons now offer virtual methods for staying in touch with loved ones, along with expanded provision in self-service, health, wellbeing, and education. This report is based on conversations with prisoners, staff, leaders, service providers, and academic experts, as well as prison visits. It highlights the growing digital culture in prisons and the importance of user experience and human factors in shaping digitisation. Progress has been made in five key areas: family contact, self-ser