毕马威：2024年SaaS价值最大化：利用托管服务进行数字化转型研究报告（英文版）

However, the move to software as a service (SaaS) is not a one-and-done endeavor. Without ongoing platform management, companies may face unexpected costs, poor user adoption, or problems with systems integration and data management. Ultimately, they may fail to maximize value of the platform, missing opportunities for continual transformation. As a result, functional leaders are increasingly using managed services to get the most from their SaaS platforms after implementation. In this model,