麦肯锡：2023充分发挥生成式人工智能在银行业的价值（英文版）

Generative AI (gen AI) burst onto the scene in early 2023 and is showing clearly positive results—and raising new potential risks—for organizations worldwide. Banking leaders appear to be on board, even with the possible complications. Two-thirds of senior digital and analytics leaders attending a recent McKinsey forum on gen AI1 said they believed that the technology will fundamentally change the way they do business. The pressing questions for banking institutions are how and wher