Sprinklr：2021年亚太地区混乱的单点解决方案（英文版）

Point-solution chaos causes a number of problems for businesses, including disjointed customer experiences, issues with democratizing data, demonstrating ROI in CX and deepening departmental silos. These challenges are especially prevalent in AsiaPacific, as according to CX Network research in the Global State of Customer Experience 2021, businesses in this region are more susceptible to data silos than the global average. Disjointed customer experiences Disjointed customer experiences can fr