Attest：2025年消费者AI应用报告：了解消费者对技术的态度转变（英文版）

Only a year has passed since we last polled consumers about brands using AI technology but rapid advancement has taken place in that time. Most businesses have begun integrating AI into their operations and many consumers have had the chance to experience it – be it interacting with AI-powered customer service or receiving personalized product recommendations. As consumers become more familiar with AI in retail, some fears around the technology are abating, while more people are starting to s