英国人力资源协会（CIPD)：2024年英国优质工作指数调查报告（英文版）

Ethnic minorities, women, the disabled, those under 35, those with ‘atypical’ job contracts, and those in the C2DE socioeconomic group were more likely to report conflict in 2024 and, for them, little has changed since 2019. A big focus of public debate for many policy-makers and practitioners is on formal processes to resolve conflict, such as grievances, mediation or industrial tribunals, but very few workplace conflicts are escalated to this level. Discussions with HR and line managers hav