UNCTAD联合国贸易和发展会议：2024世界消费者争议解决报告（英文版）

Access to and availability of dispute resolution and redress mechanisms are a basic legitimate need of consumers, as recognised by the United Nations Guidelines for Consumer Protection.

However, well functioning dispute resolution and redress mechanisms are not yet readily accessible or available in many parts of the world.

Amongst the calls to action for wider and expedited implementation of effective dispute resolution and redress mechanisms is the aspiration, expressed by vario