Talkdesk：2020年可持续性报告-共同前进（英文版）

Genesys enables superior customer service experiences through cloud-based software, innovative artificial intelligence (AI) technology and traditional onpremises offerings. Our vision is Experience as a ServiceSM, which is based on the belief that personalization and empathy create better customer and employee experiences. We are on a mission to create and lead the Experience as a Service category. We plan to achieve this by accelerating and innovating cloud transformation and delivering supe