First Insight：2024年AI感知差距报告（英文版）

Artificial Intelligence has quickly become one of the hottest topics in retail. Misperceptions abound: it will save businesses, it will kill employment, it’s difficult to use, the ROI isn’t there, it can’t be trusted. However, the benefits are there—but to successfully capture the magic AI can bring to any retail organization, CEOs and their management teams need more education to successfully harness its benefits. This report reveals how top retailers are thinking about AI, how they feel it