GFIN：2025年全球金融服务中面向消费者的AI使用关键洞察报告（英文版）

There are various use cases for AI in financial services which have the potential to bring benefits to consumers, firms, and markets for example, by using ML, deep learning, natural language processing, genetic algorithms, and speech recognition versions of AI. However, they do not come without risks. Some of these risks are amplified using AI, while others, such as ‘hallucinations’ (an AI-generated response presenting misleading or false information as fact), are novel and require regulators