Moveworks：2025年人工智能时代知识管理最佳实践研究报告（英文版）

Current state of enterprise knowledge management Maintaining high-quality, easily accessible knowledge management in an enterprise is far from simple. Not only is there the need to continuously update and organize vast amounts of information, it also needs to be comprehensive and discoverable to users across the organization. Enterprises typically utilize knowledge management software like SharePoint, Confluence, and Zendesk, that offer features like centralized repositories, advanced search