CXG集团：2025年人工智能时代：奢华行业的客户体验变革报告1（英文版）

In the exclusive domain of luxury fashion, customer experience is not just a component of the business – it is the heart and soul. The advent of Artificial Intelligence (AI) has opened new avenues for enriching this experience, turning every customer interaction into an opportunity to impress and engage. The role of AI in transforming these experiences is multifaceted, ranging from personalizing shopping journeys to creating immersive digital interactions. Improved retailing can happen throug