Freshwork：2025年全球人工智能职场报告（英文版）

The Freshworks survey shows in detail how AI adoption is growing across organizations. While IT workers lead all departments in AI usage, with 85% using it weekly, marketing teams are catching up quickly: 80% are using AI at least once per week, significantly more than any other non-technical group of workers. Legal departments, perhaps not surprisingly, ranked last in AI adoption among surveyed departments. Even so, nearly half (45%) of legal employees report that they are using th