IBM商业价值研究院：2023年电信运营商的盲点：挖掘隐藏商机推动收入增长报告（英文版）

Research discussed in this report finds CSPs may be falling into a dangerous pattern with B2B as well as other opportunities for growth—missing possibilities for new products and services where a customer-centric strategy and view of customer requirements is lacking. This places CSPs in a precarious position in a competitive arena where they often aren’t necessarily viewed as the supplier of choice by enterprise customers seeking cutting-edge solutions, or where they ignore potential new cons