BENTON：2025年宽带的人力基础设施：回顾、环顾和展望报告（英文版）

As the COVID-19 pandemic came to the United States in early 2020, access to the internet and the skills to navigate it became more critical than ever for students, workers, and families, as school, work, and socializing were pushed online. Simultaneously, the institutions that typically aided community members with internet access and use—like libraries and schools— were required to shut their doors to the public and provide services remotely, if at all. Those who relied on these institutions we