西蒙顾和：2025年服务策略和成分的货币化白皮书（英文版）

Effective service management is a key margin lever in the ingredients industry. Amid rising costs and growingcomplexity, many companies offer broad services without clear ROI - missing opportunities to focus efforts and unlock value.Common challenges include:Unfocused effort: Intensive support for low-value customersLow transparency: Unclear service usage and cost No monetization: High-value services offered for free