First Insight：2019年高级零售高管与消费者之间的多样性鸿沟报告（英文版）

Fifty percent of consumers surveyed believe prices of products online are increasing. However, only 38 percent of senior retail leaders answered the same. Further, 60 percent of consumers felt that in-store prices were increasing, compared to only 35 percent of senior retail leaders. Of note, while significantly more senior retail leaders believe in-store pricing is increasing this year versus 2018 (35 percent vs. 20 percent), they are still significantly disconnected with consumer beliefs (6