InMoment：2024年在B2B中建立一个完整的CX 程序需要什么？（英文版）

like many industries, the Business to Business (B2B) landscape is evolving quicker than ever. As we move into FY25, there are many pressing issues that will test the resilience and adaptability of B2B companies. Understanding these challenges is important for staying ahead of the competition and delivering exceptional customer experiences. Don’t forget—when it comes to selling a product or service, it's not just “businessto-business;” It's actually human-to-human. Behind every p