埃森哲：2025年用新一代人工智能重塑企业运营报告（英文版）

We’re in a period of profound change.” These are opening words from our 2023 report on how intelligent operations are absolutely key to a reinvention strategy that sets a new performance frontier. What’s changed since then? The now measurable impact of generative AI—for every business, in every industry. To thrive in today’s landscape, organizations must undergo transformative change, with gen AI playing a pivotal role. And a gen AI-powered journey to Intelligent Operations is absolu