Valtech：2024年多渠道零售基准报告（英文版）

For this benchmark tool, we examined 10 different brands each at different stages in their omnichannel maturity, from beginners to the true benchmark setters, and analyzed what aspects of their offerings are bringing the most success. Through this Benchmark you’ll be able to recognize where on the omnichannel continuum you fall and gain insights into the offerings and systems that are working for leading Retail brands. We hope this guide offers inspiration for companies developing their own o