Salesforce：2025年全球AI就绪指数报告：企业中AI智能体的规模化应用（英文版）

The adoption of artificial intelligence (AI), and in particular agentic AI, presents a significant opportunity for both the public and private sectors. These technologies can transform how services are delivered, how businesses operate, and how governments engage with citizens — unlocking new efficiencies, driving economic growth, and enhancing competitiveness. In recent years, the AI revolution has developed through three waves: predictive AI, generative AI, and now agentic AI. Agentic AI is