世界经济论坛：2025年GovTech对全球公众的影响报告（英文版）

As governments navigate the complexities of modernizing the public sector, GovTech (short for government technology) will be a central catalyst in transforming public service delivery. The main objective of this report is to measure the potential of GovTech, given its profound public impact (see A1). Furthermore, this report presents insights from seven country case studies, illustrating current

GovTech initiatives, potential impact areas and the important role it already plays today.1