印孚瑟斯（Infosys）：2024生成人工智能雷达报告-电信（英文版）

Generative AI spending is growing far slower in telecommunications than the overall trend.

45% of telecom companies are implementing, have implemented, or have created business value from generative AI use cases.

A focus on user experience and personalization underlines the difference between this consumer-facing industry and the overall trend.

Telecommunications expects generative AI to have a positive impact on business areas like revenue, business model, talent, reputatio