Talkdesk：2020年您的终极聊天解决方案清单（英文版）

Traditional approaches to chat can make it difficult to engage with online visitors when they need assistance. This results in lost conversion opportunities. Offering automated chats to all website visitors, no matter where they are in their journeys, can distract, confuse or frustrate your customers and prospects. Doing nothing or fumbling through the engagement without cross-channel context won’t help either. Knowing who to help, when to step in and how best to offer support means the diffe