STL Partner：2025年通信服务提供商服务保障现代化赋能自智网络推进研究报告（英文版）

Legacy operational support systems (OSS) and service assurance systems are increasingly misaligned with the demands of next-generation networks. While there has been significant investments in network transformation, service assurance remains historically underinvested in, often with teams not being able to access dedicated budgets beyond basic technical upgrades. Hence, network capabilities have evolved faster than the systems meant to support them, with many operators still dependent on the