Cylindo:2021年美国家具品牌100强:网站体验指数报告(英文版).pdf |
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Most furniture companies have managed to conduct business — and indeed have had a pretty good year — without attending trade shows in person by launching new collections in virtual showrooms and buying and selling using third-party marketplaces and other digital assets. COVID-19 has irrevocably changed B2B customers. According to McKinsey, 70%-80% of B2B decision-makers prefer remote interactions or digital self-service due to its ease of scheduling, travel cost savings, and overall safety. T
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