德勤：2025年新兴技术如何提高RM效率并提供超个性化的客户服务报告（英文版）

Emerging technologies offer exciting new potential to commercial banks—but it’s critical to bring sector insights into the process of investing in technology so that those resources deliver the highest return to the business. To unlock a potentially enduring competitive edge, consider the future of banking and look to that critical piece of the value proposition in banking revenue and serving clients: the relationship manager (RM)