日内瓦协会：2024年保险行业的数字平台生态系统：以新的方式与客户连接报告（英文版）

Digital technologies are changing how we manage our lives, from the way we find information to the way we shop and use financial services. Digital platforms, such as social media and online marketplaces, employ online infrastructure to facilitate interactions and transactions between parties, and are the dominant business model in the digital economy. Participants in these platforms can also connect and interact with others to create digital platform ecosystems. People mainly think about buyi