ContentSquare:2025年用AI改变您的客户体验指南报告(英文版).pdf |
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资源简介
In this ebook, 6 CX experts from Microsoft and Contentsquare share insights on how AI is completely redefining what’s possible in CX, as well as: • How leading brands like ASOS, L’Occitane, Nestlé, and Wolverine use AI to optimize CX • Tactical AI applications and tools for personalization, user journey optimization, brand management, and business decision-making • Expert advice and tips for seamlessly integrating AI into your existing CX framework Plus, you’ll learn how combining Microsoft F
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