Sprinklr：2025年驱动客户体验卓越：如何通过可扩展的生成式AI提升客户忠诚度报告（英文版）

It is tempting to adopt the technology gradually at different times, but GenAI implementation benets more from a holistic approach than a piecemeal one. For starters, GenAI’s strength lies in use cases that require understanding and generating human-like text images and other content, unlike traditional analytics that rely solely on structured data. As a result, companies get caught in the pitfall of using work on traditional analytics on GenAI, which is altogether different. While a pieceme