Sprinklr：2023年从成本中心到体验中心通过统一的数字优先护理来转变您的客户体验报告（英文版）

The global economy is currently witnessing the compounded effects of multiple phenomena like the pandemic, subsequent inflation and an ongoing war which has led to already struggling businesses playing defense. The enterprises that were forced to rapidly accelerate their digital transformation are now in flux as they choose between revenue growth and sustenance. 51% of global CEOs have made peace with the fact that there will be little or no economic growth in the near future but only a meage