Swift：2025年案例管理赋能跨境支付异常与调查流程转型研究报告（英文版）

Payment settlement times are now a quarter of what they were five years ago, but E&I resolution times remain unchanged – so what’s holding back the industry’s ability to improve end-to-end E&I resolution? The need for numerous touchpoints between different actors throughout the payment chain – together with free form data fields, manual processes and a lack of visibility over the status of investigations – are all contributing to slow E&I processes. Prolonged investigations not on