Sprinklr：2023年在Twitter客户服务中追求卓越-10多个行业的顶级品牌表现者报告（英文版）

What are the best practices that driveexcellence in customer care on Twitter?

Which best practices are mostwidely adopted by top performers indifferent industries?

What are the brands and handles thatare using these best practices to drivecare excellence?

For answers to the first two questions, look toFrom AM to DM: Twitter customer care in a24/7 world. Sprinklr collaborated with Twitter tolook at nearly half a billion Tweets, from morethan a thousand global brands, and crea