Bizrate Insights：2024年了解客户的态度和行为，以提供附加价值的订阅并提高客户保留率报告（英文版）

From coffee and pet food to movies and music, the subscription model is everywhere. Anecdotally, you may think consumers are weary of this trend. Isn’t it a hassle to juggle so many subscriptions? Aren’t customers annoyed when they forget to cancel them and end up spending extra money? We went on a mission to find out how people really feel about the subscription model, and what we found was a surprise: subscriptions are more popular than ever. Bizrate Insights conducted a survey with a natio