BPC：2021年数字平台和超级应用如何为传统银行赋能报告（英文版）

Most people weren’t comfortable with land-line phones until the 1930s, 50 years after they were invented. By contrast, it took just 10 years for smartphones to become a part of people’s everyday lives. Likewise with mobile banking: launched less than 20 years ago, today around 80% of bank customers in developed economies use mobile as their primary banking channel. Mobile banking is now so popular that most consumers would switch bank to get a better mobile experience.As technology evolves, cons