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Since taking the CX world by storm 20 years ago, the NetPromoter Score is still a controversial metric. lt sparkedpassionate debate with CX professionals throughout theindustry. Although still a much-debated metric, NPS is widelyused by CX profess...
Take time to build rapport at the outsetThe warm-up is even more important online as people aren'tphysically present. Begin with a topic or activity that will helpform a connection between you and your participant, and.if relevant, others in ...
2024年,餐饮行业整体持续回暖,正餐品类延续增长态势,门店数稳步上升。其中,川菜作为门店数最多的正餐品类,继续保持领先地位。本报告围绕川菜的现状、趋势与未来发展,着重探讨川菜菜品的迭代,以及川菜从大单品走向融合化、精致化、全球化过程,揭示川菜行业发展的未来课题,
值得关注的是,川菜持续活跃的背后,离不开调味品市场同步升级的有力支撑,其为川菜品牌的标准化输出和口味创新提供了更坚实的基础。归根结底,餐饮是“好吃的生意,而川菜的生命力,正是建立在对口味的深度打磨与创新能力之上。
本文主要讨论了网络安全平台化的重要性。文章指出,随着数字连接的扩大和网络攻击手段的升级,组织面临着日益严峻的网络安全挑战。调研显示,企业平均部署来自29家供应商的83种安全解决方案,这增加了不必要的复杂性,降低了效率。文章强调,采用平台化策略的组织在检测和遏制安全事件上比常规组织平均快72天和84天,投资回报率(ROI)为101%,而未采用平台化的组织仅为28%。此外,平台化有助于降低成本,提升运营效率,并被视为“战略资产”。文章还提到,安全平台化能够支持AI发展,提高整体效率,并帮助组织...
报告系统探讨了大模型时代下海洋智能的发展机遇与挑战。报告指出,以DeepSeek为代表的国产大模型在性能上已接近国际顶尖水平(如GPT-4),其参数规模、多模态处理及跨领域泛化能力为海洋研究提供了新范式。
深海作为地球最后的待开发疆域,面临环境复杂、数据稀疏等难题,亟需专用AI模型突破传统技术的局限。通过构建OceanGPT(云端大模型)和OceanAgent(端侧轻量化模型),团队实现了海洋任务规划、多模态数据融合及自主决策,赋能水下直升机等装备的智能探测与作业。未来需攻克轻...
本文主要介绍了湖南省高速公路建设管理的各项规定和要求,包括前期基本建设程序、安全生产、工程质量、工程监理、试验检测、设计变更与方案管理、竣(交)工验收及其他相关内容。文中详细阐述了高速公路建设项目的实施主体、前期准备、招标投标、勘察设计、施工管理、质量安全监督、施工许可、安全生产、工程质量、工程监理、试验检测、设计变更、竣(交)工验收等方面的具体要求和程序。同时,文中还引用了多项国家和省级的相关法规、通知、办法等文件,以确保高速公路建设管理的规范性和科学性。
本文主要介绍了海草床的生态修复技术。海草床是重要的海洋生态系统,具有净化水质、固碳储碳、防灾减灾、维持生物多样性等多种生态系统服务功能。然而,全球海草床面积正在以每年110平方公里的速度减少,我国海草床资源也面临衰退的问题。因此,海草床的生态修复显得尤为重要。
本文详细介绍了海草床生态修复的技术流程,包括生态本底调查、退化诊断、修复目标确定、修复方式选择、修复措施确定、生态修复工程实施、跟踪监测、修复效果评估和适应性管理等。同时,本文还介绍了海草床的分布与影响因素、海草对海洋环...
雷鸟V3 AI拍摄眼镜作为国内首批快速亮相发售的拍摄AI眼镜,是国内拍摄AI眼镜代表产品,发布时引起广泛关注。通过了解雷鸟V3 AI拍摄眼镜用户体验,可进一步了解和明确国内用户对拍摄AI眼镜的的需求,以及当前国内拍摄AI眼镜的产品能力。本报告数据来自200位雷鸟V3 AI拍摄眼镜用户(非AR/VR/AI眼镜从业者)于2025年3月、4月填写的雷鸟V3 AI拍摄眼镜用户体验调研问卷。
问卷统计结果显示,男性用户为雷鸟V3 AI拍摄眼镜主要消费群体,占比86%;用户...
Dynamic is a word we use often in marketing and business-itsignifes change, activity and progress. In the market researchworld, dynamic questions and elements push progress byproviding a graphical and interactive way for researchers tocapture resp...
Over the past few years, Customer Experience (CX) programs havebecome an established path to delivering enhanced customerexperiences, engaging employees and driving business change.Why then, is every business not running a slick and successful CXp...
HX involves understanding customersfrom all angles, all the time. It's making use of all the sources of dataand insight in your business. lt's abouteveryone in your business really knowingthe customer in the round. And it's helpingtran...
Building a culture and roadmap for Human ExperienceInsights is a signifcant undertaking. For someorganizations, it is an ongoing journey; for others,it involves some fundamental transformations. Every day, we support thousands of customersat diffe...
Showing an initial value or position on a slider can confuserespondents as it appears that an answer has already been given.If the initial state indicates a 'O' on the scale, there may not be away to distinguish that from a non-answer (whe...
In many ways, leading an online interview or focus groupdiscussion is quite similar to an in-person exercise. You still want tokeep people engaged and connected, as you work to capture thebest insights. When using a virtual platform, however, a fe...
报告中指出,制造业买家正寻求能够助力其实现技术转型的合作伙伴,而不仅仅是供应商。为了实现这一目标,营销人员需要关注以下五大关键趋势:
1.通过创新实现未来保障
买家期望供应商不仅能解决当前运营痛点,还能为未来创新打下基础。效率不再是最终目标,而是转型的入口。
2.通过专业知识建立信任,在竞争激烈的市场中脱颖而出
有 55%的买家难以区分不同供应商,因此信任已成为关键的差异化因素。营销人员必须以透明性、可信度和一致性为先,以赢得买家信任。
Perhaps even more valuable, when presenting to stakeholdersthe researcher can use the videos to share insights andcustomer testimonials. During presentations, engaging theaudience is one of the hardest things to do.
Videos provide an audio-v...